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1. Privacy Policy

1. Privacy Policy
1.1 Information We Collect
We may collect:
  • Name, email address, and billing details.
  • Payment information (processed securely by third-party providers — we do not store full card details).
  • Order details submitted through intake forms to prepare your report.
  • Technical data such as IP address, browser type, cookies, and analytics.
1.2 Why We Collect Data
We process your data to:
  • Deliver reports and services you order.
  • Process payments.
  • Provide customer support.
  • Send marketing updates (only if you opt in).
  • Improve our website and services.
1.3 Data Retention
We keep your information only as long as necessary to provide services and meet legal obligations. Afterwards, we securely delete or anonymise it.
1.4 International Transfers
As a UK-registered business serving U.S. clients, data may be transferred outside the UK (e.g., to U.S.-based service providers). We use safeguards required under UK GDPR.
1.5 Your Rights
You may:
  • Request access to your data.
  • Request corrections or deletion.
  • Object to certain processing.
  • Withdraw consent (where consent is the lawful basis).
Contact us at hello@lifenavigationintelligence.com to exercise these rights.
1.6 Security
We use reasonable safeguards to protect your data, but no system is completely secure.
1.7 Children’s Privacy
Our services are for adults 18 years and over only. We do not knowingly collect data from anyone under 18. If you believe we have, contact us and we will delete it.
1.8 Cookies & Tracking
We use cookies to operate and improve our website. Non-essential cookies require your consent. You may adjust preferences via your browser or our cookie banner.
1.9 Policy Updates
We may update this policy. The “Last Updated” date will reflect changes.

2. Disclaimers

  • Guidance, Not Guarantees: LNI reports provide perspective and insight. They are not medical, legal, financial, or psychological advice.

  • Personal Responsibility: Decisions remain your responsibility. We are not liable for outcomes of actions taken or not taken based on our reports.

  • Accuracy: We strive for accuracy but cannot guarantee applicability to all individual circumstances.

  • Intellectual Property: All reports, text, and content are the property of LNI and may not be copied or redistributed without permission.

  • Third-Party Services: We are not responsible for the content or practices of external services linked on our site.

Layered Rock Pattern
Layered Rock Pattern

3. Terms of Service

3.1 Orders & Payments
  • Reports are personalised digital products.
  • Payment must be made in full at the time of order.
  • Payments are processed securely by third-party providers.
3.2 Refund Policy
As reports are custom-made, refunds are not available once delivered, except in cases of non-delivery or clear error.
3.3 Limitation of Liability
We are not liable for indirect, incidental, or consequential damages arising from the use of our services.
3.4 Governing Law
These terms are governed by the laws of England and Wales. By using our services, you agree disputes will be resolved under these laws.
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